FAQs

Do I need an Instron device to calibrate my ELF system?

Question: Do I need an Instron device to calibrate my ELF or WELF?

Answer: No! You can use dead weights and that will work fine. The video calibration tutorial uses one, but it's not necessary.

 

Link to this FAQ

What are Tekscan's Computer Requirements?

For your Tekscan system to function properly, your computer must meet or exceed the following.

(Note: Dental system requirements can be found on the What are the dental T-Scan™ computer requirements? page)

Suggested Minimum Computer Requirements (desktop, laptop, or tablet) for all Tekscan Systems:

  • Windows® 11 or Windows® 10 (64-bit version only. How to check if my OS is 64bit.)
  • 1 available USB 2.0 or higher port
  • Internal or external Wi-Fi (802.11 b/g/n) adapter (for Wireless systems only)

Are Tekscan systems compatible with tablet computers?

  • Yes, if they meet the requirements above for 64 bit Windows computers.

Link to this FAQ

Can You Run T-Scan Dental Software on a Mac?

Q: Our Dental office uses all Mac and MacOS computers. Is T-Scan software MacOS compatible? 

A: Yes, you can run on a Mac Virtual Windows system with VMware® Fusion®  or Parallels® software.

See our T-Scan software system requirements. 

Link to this FAQ

Installing MS SQL Server for T-Scan v10

Server Installation

T-Scan v10 uses Microsoft's SQL Server as its database engine. You must install SQL where you plan to locate your T-Scan database before upgrading T-Scan software on your operatory workstations. This is a one-time only step–once SQL is installed, future T-Scan updates will return to a single step process!

Please click on one of the icons below that best describes your setup. Instructions will appear below.

Local Configuration

v10 local config icon

Network Configuration

v10 network configuration icon

Local Configuration

If you plan to run T-Scan in a local configuration where your patient list is only accessible to one operatory workstation or a traveling laptop, you will be installing SQL to that workstation.

Instructions

  1. Your T-Scan software was emailed. Click on the downlink.
  2. Your downloaded software is compressed, so extract the software.
  3. Open the installation files and locate Autoplay.exe
  4. Right-click over that file and select "Run as administrator"
  5. Make note of the server path that gets displayed during the SQL set-up similar to the example shown below. This will be needed when you upgrade your T-Scan application on your operatory workstations

  7. Return to T-Scan on your operatory workstation and select " Help > Update" to update your T-Scan application. Follow the instructions located here to continue.

 

Network Configuration

If you have a Networked T-Scan license to centralize your patient database, these instructions are for you. You must have purchased a Network License Add-On to enable this functionality.

All references below to "server" relate to the computer that will be hosting your T-Scan database, not the workstations on which you will be running T-Scan.

Instructions

  1. Your T-Scan software was emailed. Click on the downlink.
  2. Your downloaded software is compressed, so extract the software.
  3. Open the installation files and locate Autoplay.exe
  4. Right-click over that file and select "Run as administrator"
  5. Make note of the server path that gets displayed during the SQL set-up similar to the example shown below. This will be needed when you upgrade your T-Scan application on your operatory workstations
    .

  6. When complete, you will have successfully downloaded MS SQL. Return to T-Scan on your operatory workstation and select " Help > Update" to update your T-Scan application. Follow the instructions located here to continue.

 

Link to this FAQ

Is Tekscan software Windows 11 compatible?

Yes, all Tekscan software including T-Scan Dental has been tested and is fully compatible with Windows 11. 

Here are the full system requirements.


 

Link to this FAQ

Can I use the F-Scan64 system with pediatric patients?

It’s possible that an older child could fit into the smallest sensor size, which is a US Women’s 5.5 – 6.5, therefore allowing use with some pediatric patients. For those pediatric patients with smaller feet, we recommend the F-Scan system as the sensor can be trimmed down to the smallest size of Girls Size 2 (US).   

Link to this FAQ

What maintenance do I need to perform on the F-Scan64?

Sensors should always be disinfected with a 70% Isopropyl Alcohol solution after each use. To do this, slightly dampen a cloth with the alcohol solution, careful not to soak or saturate the cloth. Then wipe the sensor. 

Sensors should always be stored flat in either the system box or some other protective cover. Improper storage can adversely affect sensor life. 

Sensor Replacement/Disposal: Always dispose of sensors in accordance with Regional guidelines pertaining to medical biohazardous waste. 

A sensor can be reused either with different subjects after cleaning (requiring the same size sensor) or during a series of tests with the same subject. Sensor life is reduced if the sensor gets wrinkled or folded during use. 

Link to this FAQ

How is the F-Scan64 system different from the F-Scan System?

The main difference between the F-Scan64 and F-Scan systems lies in the micro-sized electronics.  The F-Scan64 electronics allows for a completely cord-free Bluetooth connection system with a quick setup time of three minutes or less. Also, users do not need to trim sensors.  The number “64” refers to the number of sensing elements in the sensor regardless of the sensor size.  

The F-Scan GO system offers trimmable sensors with up to 966 sensing elements (at full size) and can scan at rates up to 500 Hz. The F-Scan GO systems uses advanced gait analysis software for more detailed analysis.  

Link to this FAQ

What are the key differentiating factors of the F-Scan64 system versus the competition?

The F-Scan64 system offers comparable scanning rates to other similar in-shoe systems, but with thinner sensors, meaning there is less interference with natural gait.  Additionally, with 64 sensing points in all sensor sizes, it gives detailed insights in function and areas of high pressure that other systems with a lower resolution cannot offer.   

Link to this FAQ

Can I use F-Scan64 for jump tests?

Yes, the F-Scan64 system can be used for jumping. While higher scanning rates are often recommended to capture the complete movements during jumping, it will depend on what type of information you are looking to analyze.  The F-Scan64 system provides insights into bilateral asymmetries in jumping, which is helpful for sports performance analysis.   

Link to this FAQ