Can I do a one-point calibration with ambient temperature?

No, the slope of the temperature sensor’s calibration curve does not run through zero.  Two points are required to calibrate the sensor.  If a single point calibration is performed the calibration point will be saved in the system, but no calibration will be applied to the sensor.

 

Link to this FAQ

Can I take measurements with uncalibrated raw temperature data?

No, the temperature sensor does not provide useful information without a calibration.  Uncalibrated data can be collected for calibration purposes. Frame calibration is a useful method for calibrating this system.

 

Link to this FAQ

Do I need to equilibrate the temperature sensor?

No, the calibration process also equilibrates the T800 temperature sensor

Link to this FAQ

Can I calibrate the T800 temperature mapping sensor with a heating chamber?

Yes you can use a heating chamber, but using a laboratory grade hot plate is faster and more precise. 

Link to this FAQ

Can Tekscan sensors be cut or trimmed?

Question: Can Tekscan sensors be cut or trimmed?

Answer: Yes, some of our sensors can be cut or trimmed to smaller sizes or shapes, or even punctured for secure placement. The model 4205 (pictured), model 7800 pressure sensor and T800 temperature sensor are designed to be sized for custom embedding in battery placements or other tight spots.

Tips for trimming:

The rows and columns are connected through silver dots and traces on the surface of the sensor. If you trim the sensor, a row or column will remain active so long as the silver dot and silver connecting trace remain intact and connected to the handle.

Based on this photo, you can trim up to 15 rows from the distal end of the sensor before you reach the column trace connections. And you can trim up to 5 columns from either side before you reach the silver connections to the rows.

Consult with a Tekscan engineer if you aren't sure if your sensor is trimmable or how to do it. Cutting through the sensing element will short the sensor! 

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The ability to trim for shoe size is one of the most important advantages of our in-shoe F-Scan™GO sensor, which can be trimmed to fit any shoe size up to a men’s size 14.

Tips for trimming the F-Scan GO sensor can be found in the manual, or HERE. 

Link to this FAQ

What sizes are sensors available in?

Question: What sizes are sensors available in?

Answer: We have sensors in many shapes and sizes. Please refer to one of our sensor catalogs to see diagrams of our standard sensors. Contact Tekscan for the sensor that would best fit your application. Custom sensors are also available.

• Pressure Mapping Sensors
• Force Sensors
• Temperature Mapping Sensors
• Position Sensors
• Medical Sensors
• T-Scan™ Dental Sensors

Link to this FAQ

Do I need an Instron device to calibrate my ELF system?

Question: Do I need an Instron device to calibrate my ELF or WELF?

Answer: No! You can use dead weights and that will work fine. The video calibration tutorial uses one, but it's not necessary.

 

Link to this FAQ

What are Tekscan's Computer Requirements?

For your Tekscan system to function properly, your computer must meet or exceed the following.

(Note: Dental system requirements can be found on the What are the dental T-Scan™ computer requirements? page)

Suggested Minimum Computer Requirements (desktop, laptop, or tablet) for all Tekscan Systems:

• Windows^® 11 or Windows® 10 Home or Pro Version (64-bit version only. ARM not supported. How to check if my OS is 64bit.)
• Memory: 8 GB RAM minimum, recommended 16 GB
• 1 available USB 2.0 or higher port
• Internal or external Wi-Fi (802.11 b/g/n) adapter (for Wireless systems only)

Are Tekscan systems compatible with tablet computers?

• Yes, if they meet the requirements above for 64 bit Windows computers.

Link to this FAQ

Is Tekscan software Windows 11 compatible?

Yes, all Tekscan software including T-Scan Dental has been tested and is fully compatible with Windows 11. 

Here are the full system requirements.

 

Link to this FAQ

Error: Handle Driver is Not Loading - Error Code 52

Issue: T-Scan or I-Scan doesn't see the Evolution handle. The Device Manager shows Code 52 error.

Solution:

First enable Windows Updates on your system. Install all the critical updates and see if this fixes the Code 52 error.

If not, this could be caused by a required security patch from Microsoft (that is missing). Info on the update needed:

https://support.microsoft.com/en-us/kb/3033929

Download of the update:

https://technet.microsoft.com/en-us/library/security/3033929

"SHA-2 certificates require KB3033929 on Windows 7

If your certificate uses SHA-2 or has SHA-2 certificates in its chain of trust and you are using it to sign kernel modules, then you should be aware of KB3033929, an update for Windows 7 distributed through Windows Update. On versions of Windows 7 without this update, the kernel will reject signatures made with certificates that use SHA-2, so they cannot be used to get a kernel module to load."

Select your Windows OS, download, install and re-boot the computer.

Link to this FAQ