FAQs

How can I collect Pressure and Temperature data in the same software?

Setting the data collection window with a map has always been the first configuration step in I-Scan. If you've used it before, this will be very familiar. By selecting a Temperature map, the software knows to enable temperature features for that window. The software will also enable the Temperature legend which uses a unique color scale from the pressure map to ease the analysis.

 

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What is the data capture rate of the temperature mapping system?

The Evolution handle used in the I-Scan temperature mapping system can capture data on the sensor at up to 100 Hz.

 

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Can I do a one-point calibration with ambient temperature?

No, the slope of the temperature sensor’s calibration curve does not run through zero.  Two points are required to calibrate the sensor.  If a single point calibration is performed the calibration point will be saved in the system, but no calibration will be applied to the sensor.

 

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Can I take measurements with uncalibrated raw temperature data?

No, the temperature sensor does not provide useful information without a calibration.  Uncalibrated data can be collected for calibration purposes. Frame calibration is a useful method for calibrating this system.

 

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Do I need to equilibrate the temperature sensor?

No, the calibration process also equilibrates the T800 temperature sensor

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Can I calibrate the T800 temperature mapping sensor with a heating chamber?

Yes you can use a heating chamber, but using a laboratory grade hot plate is faster and more precise. 

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Can Tekscan sensors be cut or trimmed?

Question: Can Tekscan sensors be cut or trimmed?

Answer: Yes, some of our sensors can be cut or trimmed to smaller sizes or shapes, or even punctured for secure placement. The model 4205 (pictured), model 7800 pressure sensor and T800 temperature sensor are designed to be sized for custom embedding in battery placements or other tight spots.

image-20240820133832-1Tips for trimming:

The rows and columns are connected through silver dots and traces on the surface of the sensor. If you trim the sensor, a row or column will remain active so long as the silver dot and silver connecting trace remain intact and connected to the handle.

Based on this photo, you can trim up to 15 rows from the distal end of the sensor before you reach the column trace connections. And you can trim up to 5 columns from either side before you reach the silver connections to the rows.

Consult with a Tekscan engineer if you aren't sure if your sensor is trimmable or how to do it. Cutting through the sensing element will short the sensor! 


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The ability to trim for shoe size is one of the most important advantages of our in-shoe F-Scan™GO sensor, which can be trimmed to fit any shoe size up to a men’s size 14.

Tips for trimming the F-Scan GO sensor can be found in the manual, or HERE

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How do I check for Software Updates?

The "Software Update" feature is an automatic notification system that lets you know when there is an update for your software. You can also schedule how often the system checks for updates using the "Available Updates" dialog. By default, the software will check to see if there is an update each time the software is opened. It is recommended to keep this scheduling option as it is.

Note: The software update feature searches for an update each time the software is opened. You must first close your software and then open it again for the check to be performed.

 

Start by opening the T-Scan™ software. If the software is already opened, close it and reopen it again.

If an update is available, a balloon opens from your Taskbar (located at the lower right corner of your screen) to inform you. You can double-click this Link, where is states  Update Available (shown below).

Alternately, you can manually check for updates by going into Help > Update (shown below):

The "Available Update" screen opens (shown below). To set up scheduling to check for software updates, click the Notify me of update drop-down list. To update the software, click the Run Update button.

The "Confirm Run Update" dialog opens. Click the Continue button to download the software update, or the Cancel button to cancel the update process.

Once the Continue button is pressed, the software starts to download. Once the software download is completed, your software will close, and the Software update wizard opens. Run the wizard to install your software. When finished, you can open your software again by clicking on the software icon on your desktop or going into Start > Tekscan > [Product Name] to launch the software.

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