FAQs

How can I collect Pressure and Temperature data in the same software?

Setting the data collection window with a map has always been the first configuration step in I-Scan. If you've used it before, this will be very familiar. By selecting a Temperature map, the software knows to enable temperature features for that window. The software will also enable the Temperature legend which uses a unique color scale from the pressure map to ease the analysis.

 

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Error: Handle Driver is Not Loading - Error Code 52

Issue: T-Scan or I-Scan doesn't see the Evolution handle. The Device Manager shows Code 52 error.

T-Scan 9.1 Handle Driver Error

Solution:

First enable Windows Updates on your system. Install all the critical updates and see if this fixes the Code 52 error.

If not, this could be caused by a required security patch from Microsoft (that is missing). Info on the update needed:

https://support.microsoft.com/en-us/kb/3033929

Download of the update:

https://technet.microsoft.com/en-us/library/security/3033929

"SHA-2 certificates require KB3033929 on Windows 7

If your certificate uses SHA-2 or has SHA-2 certificates in its chain of trust and you are using it to sign kernel modules, then you should be aware of KB3033929, an update for Windows 7 distributed through Windows Update. On versions of Windows 7 without this update, the kernel will reject signatures made with certificates that use SHA-2, so they cannot be used to get a kernel module to load."

Select your Windows OS, download, install and re-boot the computer.

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