Unhandled Exception Error

Problem: The following "Unhandled Exception" error comes up when the new T-Scan is started:



 
Solution:

  1. Plug in the USB handle and wait a few seconds, so the correct handle drivers are installed.
  2. Start the T-Scan software and confirm the above error is gone.
  3. Now it's OK to start T-Scan without the handle. It would not force an unhandled error, as the drivers are already installed.

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