FAQs

Can I use the F-Scan64 system with pediatric patients?

It’s possible that an older child could fit into the smallest sensor size, which is a US Women’s 5.5 – 6.5, therefore allowing use with some pediatric patients. For those pediatric patients with smaller feet, we recommend the F-Scan system as the sensor can be trimmed down to the smallest size of Girls Size 2 (US).   

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What maintenance do I need to perform on the F-Scan64?

Sensors should always be disinfected with a 70% Isopropyl Alcohol solution after each use. To do this, slightly dampen a cloth with the alcohol solution, careful not to soak or saturate the cloth. Then wipe the sensor. 

Sensors should always be stored flat in either the system box or some other protective cover. Improper storage can adversely affect sensor life. 

Sensor Replacement/Disposal: Always dispose of sensors in accordance with Regional guidelines pertaining to medical biohazardous waste. 

A sensor can be reused either with different subjects after cleaning (requiring the same size sensor) or during a series of tests with the same subject. Sensor life is reduced if the sensor gets wrinkled or folded during use. 

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How is the F-Scan64 system different from the F-Scan System?

The main difference between the F-Scan64 and F-Scan systems lies in the micro-sized electronics.  The F-Scan64 electronics allows for a completely cord-free Bluetooth connection system with a quick setup time of three minutes or less. Also, users do not need to trim sensors.  The number “64” refers to the number of sensing elements in the sensor regardless of the sensor size.  

The F-Scan GO system offers trimmable sensors with up to 966 sensing elements (at full size) and can scan at rates up to 500 Hz. The F-Scan GO systems uses advanced gait analysis software for more detailed analysis.  

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What are the key differentiating factors of the F-Scan64 system versus the competition?

The F-Scan64 system offers comparable scanning rates to other similar in-shoe systems, but with thinner sensors, meaning there is less interference with natural gait.  Additionally, with 64 sensing points in all sensor sizes, it gives detailed insights in function and areas of high pressure that other systems with a lower resolution cannot offer.   

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Can I use F-Scan64 for jump tests?

Yes, the F-Scan64 system can be used for jumping. While higher scanning rates are often recommended to capture the complete movements during jumping, it will depend on what type of information you are looking to analyze.  The F-Scan64 system provides insights into bilateral asymmetries in jumping, which is helpful for sports performance analysis.   

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What happens if I go out of Bluetooth range during data collection?

The Bluetooth™ data transfer has a range of 10 m (30 ft.). If the F-Scan64 subject goes beyond the 10m Bluetooth range, there is a buffer of 16,000 frames (for example: @50Hz, recording buffer up to 5 minutes and 20 seconds) that will be stored on the cuffs. Once the subject is back in range, the user can select the “Transfer Recordings” button to re-connect the devices and transfer the collected recording to the PC.   

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What are the pre-sized F-Scan64 sensor sizes? Can I get custom sizes?

F-Scan64 sensors are available in six pre-sized sensors. Additional sensors are sold in a minimum order quantity of 10 (5 pairs) of any size combination. At this time, custom sizes are not available.

Tekscan Sensor # EU Size Men's US Size Women's US Size
3020 36-37 - 5.5-6.5
3022 38-39 6-7 7-8.5
3024 40-41 7.5-8.5 9-9.5
3026 42-43 9-10 10-11
3028 44-45 10.5-11.5 11-12
3030 46-47 11.5-12.5 -

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How long will F-Scan64 sensors last?

Sensor usage is dependent upon application. Typically, you can expect up to up 20 uses, assuming 20-30 steps per trial in-shoe without orthotics. 


 

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How do I check for Software Updates?

The "Software Update" feature is an automatic notification system that lets you know when there is an update for your software. You can also schedule how often the system checks for updates using the "Available Updates" dialog. By default, the software will check to see if there is an update each time the software is opened. It is recommended to keep this scheduling option as it is.

Note: The software update feature searches for an update each time the software is opened. You must first close your software and then open it again for the check to be performed.

 

Start by opening the T-Scan™ software. If the software is already opened, close it and reopen it again.

If an update is available, a balloon opens from your Taskbar (located at the lower right corner of your screen) to inform you. You can double-click this Link, where is states  Update Available (shown below).

Alternately, you can manually check for updates by going into Help > Update (shown below):

The "Available Update" screen opens (shown below). To set up scheduling to check for software updates, click the Notify me of update drop-down list. To update the software, click the Run Update button.

The "Confirm Run Update" dialog opens. Click the Continue button to download the software update, or the Cancel button to cancel the update process.

Once the Continue button is pressed, the software starts to download. Once the software download is completed, your software will close, and the Software update wizard opens. Run the wizard to install your software. When finished, you can open your software again by clicking on the software icon on your desktop or going into Start > Tekscan > [Product Name] to launch the software.

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