Technical Support Knowledge Base Articles

Software Issues

Force/Pressure graph cannot be displayed or is transparent when using a projector.

Periodic saturated (red) frames during recordings with Tekscan PCI electronics and computers with Hyperthreading enabled

Error: You do not have a registered copy of F-Scan on your computer

How to convert .fsx movie files recorded in the Tekscan software into a standard movie format

What is the value named EQUFLAG?

Error: Operation must use an updateable query

Changed settings are not remembered after the software is closed

Video is out of synch with the Tekscan recording

Error: Failed to initialize the ELF device. No device was found

Error: This version of Windows Media Player is not supported on Microsoft Windows 2000

Steps to take in the event of a system crash

Too few parameters. Expected 2

Movie freezes for a few seconds during playback

Real-time data freezes for several seconds at each frame

How to export and import EMG traces with BioPAK software

Display of pressure is delayed

F-Scan Mobile can only upload one movie

Tekscan 32-bit Fsxview Executable has encountered a problem and needs to close

Where are the A & B lines in T-Scan 5.0 (T-Scan III)?

What are J1, J2 and J3 in the FlexiForce circuit schematic on the Tekscan website?

How to Export a patient's movies from one Tekscan application for viewing in another Tekscan application?

Error message: "Old version of driver or driver cannot be found (tlw32vxd.vxd)."

The Real-time Status Bar reads ‘MISALIGNED!’ instead of ‘Sensor OK’

How to show a continuous movie without having to continually push play over and over again

How to view pressure data ASCII files with the extension .asf

Hardware Issues

My software does not recognize my USB Handle.  I get the error: No Handles Found

Fn+F7 keys cannot be used to switch display from the laptop screen to the projector when Hardware Acceleration is disabled on an IBM Thinkpad laptop

No Handles Found... with Parallel electronics

Recommendations of adhesives for use with sensors

Recommendations for pucks to use with Flexiforce sensors

Are Tekscan sensors waterproof?

Why the FlexiForce sample circuit uses op-amp MC3407AD as opposed to other commonly available ones -- such as LM741

Why is Vcc of the op-amp -9 to +9 in the FlexiForce sample circuit?

What is the benefit of using an inverting op-amp circuit as opposed to other types?

How can I extend the length of USB cables for Tekscan Handles?

What is Tek WiFi (Wireless Capability)?

Error: Failed to initialize the Wireless ELF device. No device was found

ELF software starts without an error message, but the ELF handle is not recognized and the New recording button is inactive.

Application Issues

Stance phases are not properly separated with lightweight subjects

How does the level of accuracy change as curvature of surfaces increases?

Different values for the feedback resistor in the recommended Flexiforce circuit

How to convert Resistance (Ohms) to Force (lbs)

Can I use FlexiForce sensors to measure dynamic loads?

How to tell if my Sensor's sensitivity is suited to my application