Real-time data freezes for several seconds at each frame

Issue: Real-time data is not continuously displayed and freezes for several seconds at each displayed frame.

Solution: The likeliest cause for this is having the movie play-back speed setting too slow. The Play Speed setting is a feature for slowing down the playback speed of recorded movies. This setting affects the refresh rate of both recorded windows and real-time windows. If the Play Speed is set to a slow setting, this will slow down the refresh rate of the real-time window and make it appear to freeze.

When you have a movie open, you can set the Play Speed option with a Toolbar icon (it has no pull-down menu item). It can only be changed with a movie open. With only a real-time window open, the toolbar icon will be grayed out.

 

 

Open a recorded movie and use the Play Speed button to choose from one of the following speeds: Slowest, Medium Slow, Normal (default), Medium Fast, and Fastest. The play speed can be adjusted either before or during movie playback.

Revision Date: 12/15/2006

Did this Article Solve your Issue?

If you did not find a complete solution to your problem, please let us know by filling out the following form or calling us directly.

Tekscan Technical Support Hours
Monday - Friday: 8:00am - 7:00pm EST, Excluding Holidays

To Reach Tekscan Technical Support

Call (800) 248-3669 x359 Toll Free within the US and Canada.
Call 1(617) 464-4500 x359 International
Call 1(617) 464-4266 International
Email: support@tekscan.com

We respond promptly to customer problems, and new support articles are created from your input.

Name: Email:
Hardware Serial #: ** Software Serial #:
Describe your Issue:


Mollom CAPTCHA


Please enter the value of the security question above.



* - The software serial number can be found in the Help drop down menu of the program. Navigate to Help -> About.

** - The hardware serial number can be found on the back of each Handle/Cuff/Hub preceded by S/N.