The Real-time Status Bar reads ‘MISALIGNED!’ instead of ‘Sensor OK’

Issue: The Real-time Status Bar reads ‘MISALIGNED!’ instead of ‘Sensor OK’.

Solution: possible causes and actions to take:

• Sensor is misaligned or was pulled out of the handle.
  
  Remove and re-insert Sensor.

   

• Sensor is inserted upside down in the handle.
  
  Remove the Sensor.  Make certain that the This Side UP legend is facing the handle latch.

   

• The terminals on the Sensor are dirty.
  
  Clean the terminal sections of the Sensor carefully with a cloth moistened with alcohol.

   

• Two Sensors are stuck together.
  
  Remove Sensors and peel apart.  Re-insert one Sensor.

   

• Sensor is damaged.
  
  Replace the Sensor with a different Sensor.

   

• The Handle electronics are damaged.
  
  If multiple Sensors produce the same “MISALIGNED” error message, there may be a problem with the electronics.  Contact Tekscan Technical Support.