Error: This version of Windows Media Player is not supported on Microsoft Windows 2000

Question/Problem: I got the following error message when I tried to install the Tekscan software on my PC:

This version of of Windows Media Player is not supported on Microsoft Windows 2000. A version supporting Windows 2000 will be made available on www.microsoft.com at a future date.

Answer/Solution: Windows XP and Windows 2000 already have all of the Windows Media Player features that the I-Scan software needs to use for video.  If you do not tell I-Scan to install the Windows Media Player features, you will not get this error message.

Only use the I-Scan Install button -- ignore the Windows Media Player Install button.  It is not needed.

Tekscan, Inc.
307 West First Street. South Boston, MA. 02127-1309. USA
tel: 800.248.3669 / 617.464.4500 fax: 617.464.4266
marketing@tekscan.com


Print Page