F-Scan Mobile can only upload one movie
Question: If I reconnect my F-Scan Mobile Receiver to my computer after I record a single movie, the movie will upload to my computer, but if I record more than one movie (with the Separate Movies feature enabled) the upload fails.
Answer: You can prevent this trouble by Opening a Patient in your F-Scan Mobile software before you click the Record button and disconnect the cable for the Mobile Receiver.
Revision Date: 01/11/2007
Did this Article Solve your Issue?
If you did not find a complete solution to your problem, please let us know by filling out the following form or calling us directly.
Tekscan Technical Support Hours
Monday - Friday: 8:00am - 7:00pm EST, Excluding Holidays
Call (800) 248-3669 x359 Toll Free within the US and Canada.
Call 1(617) 464-4500 x359 International
Call 1(617) 464-4266 International
Email: support@tekscan.com
We respond promptly to customer problems, and new support articles are created from your input.
* - The software serial number can be found in the Help drop down menu of the program. Navigate to Help -> About.
** - The hardware serial number can be found on the back of each Handle/Cuff/Hub preceded by S/N.



