Error: You do not have a registered copy of F-Scan on your computer

Issue: I get the error: “You do not have a registered copy of F-Scan on your computer” but I have installed new Research Foot with STAM software.



Solution: This problem is caused by an incompatibility between CoM’nalysis™ and the Chinese language version of Microsoft Windows. Unfortunately, at this time the CoM'nalysis software will require an English version of Windows. (This problem is caused because the CoM’nalysis software cannot communicate properly with the registry in the Chinese version of Windows.)

Revision Date: 07/14/2006

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* - The software serial number can be found in the Help drop down menu of the program. Navigate to Help -> About.

** - The hardware serial number can be found on the back of each Handle/Cuff/Hub preceded by S/N.