Error: This version of Windows Media Player is not supported on Microsoft Windows 2000
Issue: I got the following error message when I tried to install the Tekscan software on my PC:
This version of of Windows Media Player is not supported on Microsoft Windows 2000. A version supporting Windows 2000 will be made available on www.microsoft.com at a future date.
Solution: Windows XP and Windows 2000 already have all of the Windows Media Player features that the I-Scan software needs to use for video. If you do not tell I-Scan to install the Windows Media Player features, you will not get this error message.
Only use the I-Scan Install button -- ignore the Windows Media Player Install button. It is not needed.
Revision Date: 08/09/2006
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* - The software serial number can be found in the Help drop down menu of the program. Navigate to Help -> About.
** - The hardware serial number can be found on the back of each Handle/Cuff/Hub preceded by S/N.